Privacy Policy
Last updated — 12 March 2025A quiet promise: your trust is held with the same care as your appointment.
At Kalafia Beauty Bar, we believe a calm experience extends beyond the treatment chair. The information you share with us — a phone number, a skin note, a birthday remembered — is treated with the same warmth and discretion we bring to every visit. This policy explains what we collect, why we collect it, and the choices that remain yours.
What we collect
When you book a service, send us a message, or join our list, you may share details such as:
- Your name, email address, and phone number.
- Appointment preferences, service history, and scheduling notes.
- Health and skin information you choose to disclose during a consultation.
- Payment details processed through a secure third-party provider — we never store full card numbers ourselves.
- Basic technical information from your visit to our website, such as device type and pages viewed.
How we use it
Your information helps us care for you well. Specifically, we use it to:
- Confirm, reschedule, or follow up on your appointments.
- Personalise treatments and remember your preferences between visits.
- Send occasional notes about new offerings, seasonal rituals, or studio updates — only if you've opted in.
- Keep our small business running smoothly: accounting, scheduling, and the quiet behind-the-scenes work.
- Improve our website so it's easier to read, browse, and book.
We do not sell your information. Ever. Not to advertisers, not to data brokers, not for any reason.
Who sees it
Access to your information is limited to the people and tools that help us care for you:
- Our team members, who use it only to serve you in studio.
- Trusted service providers — our booking platform, payment processor, and email service — who are bound by their own privacy commitments.
- Legal authorities, only when required by law or to protect the safety of our community.
Cookies & site analytics
Our website uses small text files, called cookies, to remember basic things — like whether you've visited before — and to help us understand which pages are most useful. You can clear or disable cookies through your browser settings; the site will still work, though some conveniences may be lost.
Your choices
You're always in charge of your information. You may:
- Ask to see the information we hold about you.
- Request a correction or update.
- Ask us to delete your records, where we're not required to keep them.
- Unsubscribe from any email at any time — there's a quiet link at the bottom of every message.
To make any of these requests, simply write to us. We answer every message personally.
How we keep it safe
We use reasonable physical, technical, and administrative measures to protect the information you share with us. Our booking and payment partners are chosen for their security standards as much as their reliability. No system is ever entirely without risk, but we promise to act swiftly and transparently if anything ever changes.
A note on minors
Our services and website are intended for adult guests. We do not knowingly collect information from children. If you believe a young person has shared information with us, please reach out and we'll remove it.
Updates to this policy
From time to time, this page may be revised to reflect new tools, new laws, or new ways of caring for our guests. The date at the top will always tell you when it was last refreshed. Meaningful changes will be shared with anyone who's on our list.
Get in touch
Questions, requests, or simply curious about how something works? We'd love to hear from you. Write to us at info@kalafiabeautybar.org and a real person will reply.
With warmth, Kalafia